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Gradmarc Adtech LLP

03 / Custom Software Development

Custom software development for business operations

ERP, CRM, LMS, HRMS, POS, billing and operations software, built around your process instead of forcing your process into a package.

01What we build

Where custom software earns its place

  1. 01

    Replacing spreadsheet processes

    The workbook everyone depends on becomes a system with roles, history and rules.

  2. 02

    Connecting the tools you have

    Integrations so data enters once and appears wherever it is needed.

  3. 03

    Role-based internal systems

    Each team sees and does only what its job requires.

  4. 04

    Reporting layers

    Consistent numbers from one source instead of rebuilt exports.

  5. 05

    Legacy data migration

    Moving records from old systems with checks, so nothing quietly goes missing.

  6. 06

    Automation of routine steps

    Approvals, reminders and hand-offs that no longer depend on someone remembering.

02Problems we solve

The situations that lead people to us

  • Problem 1

    Manual processes

    Work that still depends on spreadsheets, messages and repetitive steps.

  • Problem 2

    Disconnected systems

    Tools that do not share data make people the integration layer.

  • Problem 3

    Packages that nearly fit

    Off-the-shelf software covers most of the process but not the part that is specific to you.

  • Problem 4

    Outdated software

    A system that suited the business years ago now constrains it.

Module map

The kinds of systems we build

Each of these is a common starting point. Most real systems combine pieces of several.
  • 01

    ERP

    Finance, inventory, purchasing and operations in one connected system.

  • 02

    CRM

    Leads, customers and follow-up, shaped around your sales process.

  • 03

    LMS

    Courses, cohorts, assessments and progress tracking.

  • 04

    HRMS

    Employee records, leave, onboarding and approvals.

  • 05

    POS

    Point-of-sale with stock that updates as sales happen.

  • 06

    Billing

    Quotes, invoices and payment tracking tied to your records.

  • 07

    Operations software

    Scheduling, dispatch, work orders and field coordination.

  • 08

    Business automation

    Workflows that move work between people and systems on their own.

03Capabilities

What is included in the work

  • Process mapping

    The real workflow documented, including the exceptions nobody mentions.

  • Data modelling

    A structure that reflects how your business describes its own work.

  • Roles and permissions

    Access matched to responsibility, with an audit trail.

  • Integrations

    REST APIs, imports and exports connecting to existing systems.

  • Reporting

    Dashboards and exports for the people who need the numbers.

  • Migration

    Cleaning and moving data from legacy systems and spreadsheets.

  • Documentation and training

    Material so the people who use the system can use it well.

04Technology

The tools this work uses

Capabilities relevant to this service. Not every project uses every tool.
Frontend
Next.jsReactTypeScript
Backend
Node.jsExpress.jsREST APIs
Database
PostgreSQLMySQLMongoDB
Cloud and DevOps
AWSDockerNginxPM2GitHub ActionsCI/CD

05Process

How a custom software build runs

  1. 01

    Understand

    How the work really happens, who touches it, and what done means.

  2. 02

    Plan

    A written scope, a data model and a sequence of releases.

  3. 03

    Build

    Release by release, starting with the part that removes the most pain.

  4. 04

    Test

    Rules, permissions and migrated data checked with the people who use them.

  5. 05

    Deploy

    A controlled rollout, with training and a rollback plan.

  6. 06

    Improve

    Adjustments from real use, and the next module when you are ready.

06Concept project

Ironleaf: an ERP with billing and inventory

A concept product designed and built by Gradmarc to show this kind of work. The brand, people and figures in it are fictional; it is not client work.

A custom ERP for a fabrication business: modules for sales, purchase, inventory, billing and HR around one data model, with GST invoices that go through an approval step.

  1. Ironleaf invoice INV-2026-0412 awaiting approval, with customer and GSTIN details, four line items with HSN codes, a CGST and SGST breakdown, an approval timeline and linked documents.
    01GST invoice with approvalAn invoice carries its tax breakdown, approval state and linked documents.
  2. Ironleaf stock overview with value and reorder metrics, a stock table with bars against reorder levels, a stock movement chart and suggested purchase requests.
    02Stock overviewInventory shows what to reorder and when, from the same records.

07FAQ

Questions we are asked

Should we build custom software or buy a package?

Buy when a package fits the process well. Build when your process is a competitive part of the business, or when no package fits and the workarounds cost more than the software. Our comparison guide walks through the decision.

Can you replace our Excel-based process?

Often, yes. A typical first step is documenting what the spreadsheet really does, including the formulas and habits around it, and then rebuilding it as a system with roles and history.

Can our existing data be migrated?

Often, depending on the quality of the data. A typical approach is to assess data quality first, rehearse the migration and reconcile the results before go-live.

How do you keep scope under control?

Our approach is a written scope, small releases and explicit handling of changes, so new requests can be discussed with their effect on time and cost before they are accepted.

How much does custom software cost?

It depends on scope, integrations and the number of roles and workflows. Estimates are normally prepared after a scoping conversation, and our cost guide explains what moves the number.

Have something worth building?

Tell us about the custom software project you have in mind. A short brief is enough to start.